Effective Date: 12-10-25

At ODWAG, we value your trust. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, purchase our games, or interact with us online or offline.

1. Information We Collect

We collect information to provide a seamless and secure shopping experience. This may include:

  • Personal details such as your name, email address, phone number, and shipping address.

  • Payment information (processed securely through trusted third-party gateways — we do not store credit/debit card details).

  • Usage data such as IP address, browser type, and browsing behavior to improve website performance and user experience.

  • Communication data from emails, contact forms, or customer support queries.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders efficiently.

  • Communicate updates about orders, new products, and promotional offers.

  • Improve our website’s functionality and customer experience.

  • Ensure secure transactions and detect or prevent fraudulent activity.

  • Comply with legal obligations and resolve disputes, if any.

3. Sharing of Information

Your personal data is never sold or rented. We may share limited information only when necessary:

  • With logistics partners for product delivery.

  • With payment processors for secure transactions.

  • With service providers who help us operate our website and manage analytics.
    All third parties are bound by confidentiality and data protection agreements.

4. Data Security

We adopt industry-standard measures — including SSL encryption, secure servers, and restricted access — to protect your data from unauthorized access, alteration, or loss.

5. Cookies and Tracking

Our website uses cookies to personalize content, analyze site performance, and remember your preferences. You may modify your browser settings to disable cookies, but some website functions may not work properly without them.

6. Your Rights

Depending on your region, you may have the right to:

  • Access and review the personal data we hold.

  • Request correction or deletion of your information.

  • Withdraw consent to marketing communications at any time.
    To exercise these rights, contact us at [insert official email address].

7. Data Retention

We retain your personal data only as long as necessary for order fulfillment, record-keeping, or legal compliance. Once the retention period ends, data is securely deleted or anonymized.

8. Third-Party Links

Our site may contain links to external websites. ODWAG is not responsible for their content or privacy practices. Please review their policies before sharing personal information.

9. Updates to This Policy

We may update this Privacy Policy periodically. Any revisions will be posted on this page with an updated effective date. Continued use of our website after changes implies acceptance of the revised terms.

10. Contact Us

If you have questions or concerns about our privacy practices, reach out to us at:
📧 support@uniqueboardgames.in
📍 New Delhi